Contact: 0800 333 222
Within our markets, millions of people around the world connect online buy and sell electric bikes. We also offer a wide range of Seller Services and tools that help creative entrepreneurs start, manage and scale their businesses. Our mission is to reimagine commerce in ways that build a more fulfilling and lasting world, and we’re committed to using the power of business to strengthen communities and empower people.
ZapShift was founded by two lifelong cycling enthusiasts, Simon and James, who combined their backgrounds in sustainable transport and digital commerce to create a one-of-a-kind multi-vendor platform dedicated to electric bikes. Frustrated by the lack of a central, trustworthy space to explore high-quality e-bikes from independent sellers, they set out to build a professional, user-friendly marketplace that connects customers directly with passionate retailers across the UK. Their mission is simple: to make electric biking more accessible, more transparent, and more rewarding for both buyers and vendors.
I’m Simon, and after years working in the cycling industry, I saw a real need for a platform that supports independent retailers and helps customers find the right electric bike without all the noise.
And I’m James. With a background in e-commerce and a love for all things two-wheeled, I wanted to build something that puts smaller bike shops on an equal footing with the big players.
We deliver your bike fully assembled, straight to the door on the same day from the seller. All are fully insured.
Buyer Protection ensures that you can buy in total confidence. Buyer only pays when they have received their bike and are 100% happy. Sellers are guaranteed to get paid within 24 hours if the bike is accepted by the seller.
We have several finance options available to help you spread the cost. We offer the ability to split your purchase into monthly instalments. You can finance the whole bike, or put down a deposit and split the rest.
Reach out to our support staff by email or request a phone call when you have a question.
With buyer protection, we can guarantee that your money is safe. We can take care of shipping and ensure your bike arrives safely.
Once the bike has been received and checked by the buyer, you’ll get paid within 24 hours