Contact: 0800 333 222
Yes! You can collect the bike from the seller yourself. We will reveal the exact location of the seller after you’ve completed checkout.
Our free Buyer Protection policy is in place to prevent any mis-selling on the platform and ensure you get exactly what you paid for! If the bike arrives ‘not as described,’ such as if there is damage that wasn’t disclosed in the listing or if the specifications are incorrect, you can return it to the seller free of charge. Simply contact our support team, and we will arrange this for you. To learn more, please read here.
Every bike is protected under our Buyer Protection Policy, which means you can return the bike and receive a full refund if it arrives not as described.
You can learn more about our returns policy here.
No, we do not support the Cycle to Work Scheme
To request a test ride, please contact the seller directly
Bikes are categorised into Satisfactory, Good or Excellent. If the bike doesn’t meet the standard, return the bike free of charge for a full refund.
We provide the bike size and a general size chart . We can provide a full geometry chart from the manufacturer if available, or please come visit us at the store where you can try out the bike for size.
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